Andy Andy Blacknell

Andrew is a Change & Communication Consultant with over twenty years experience in internal communication and change management – both in-house and as a consultant based in Europe and North America. His expertise includes employee research, employee engagement, change management, employee value propositions and leadership development. Andrew formerly led the UK Communication & Change Management practice at Towers Watson and now runs his own consulting business. Newsweaver, the Church of England, American Express and Towers Watson are some of his clients

All articles by Andy

 

Is content king?

In the last couple of weeks, I led two sessions on “change leadership” for two different clients as part of day-long workshops with leadership teams facing very significant change. They were well received but I left one feeling like I had missed a Kairos moment and the other thinking we didn’t address enough of the...
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In an age of loyalty-lite relationships, is there still a place for the “Trusted Adviser”?

I thought they would look after me as a “loyal customer” but they actually advised me to “shop around”. I had used the same reputable mutual to provide my home insurance for many years and was shocked to find the same insurance for one third of the price. Retailers and insurers give the best deals...
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Engaging beyond HQ

Employees outside HQ are typically less engaged than those in HQ. Here’s the Link to my September webinar on “Engaging beyond HQ”....
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Leaders’ Journal – 40 days of self coaching

My new book, co-authored with colleagues John D H Greenway and Andy Coombe is now available on Amazon or find out more at www.leadersjournal.co.uk...
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How can Internal Communications drive change

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Newsweaver Client Day 25 June 2014

Here’s my presentation from Newsweaver’s first ever client day at the stunning Kensington Roof Gardens...
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NHS Professionals Management Development Programme

Very positive feedback about the Management Development Programme BV are delivering for NHS Professionals with Kairos and Leaders’ Map: “Blacknell Ventures have taken the trouble to really understand our needs and designed a programme to fit our business strategy. They have also been flexible enough to shape the input to the needs of the individual...
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Introducing a Shared Services delivery model for Internal Communications at GSK

  You can also listen to a recording of this webinar with Elaine Macfarlane from GSK at http://signup.newsweaver.com/changing-shape-and-role-of-internal-comms...
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Leading change in the church, Keynote Address, Canterbury Diocese 8 March 2014

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Newsweaver & Melcrum – Technology in Internal Communications

In this webinar, a panel of industry experts joined me to interpret the results of the 2014 Newsweaver/Melcrum suvery ‘Internal Communication and Technology’. Your takeaways: What Internal Communication channels and technologies are driving communication effectiveness Insight into measurement competence View now  ...
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Towers Watson’s 6th Communications & Change Management ROI Report

Towers Watson have been measuring the ROI for communications and change management for the last ten years. This report, their sixth, shows that those companies with the best practices are three and a half times more likely to significantly outperform their industry peers. There continues to be a strong correlation between effective communications and superior...
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Growth & Change Leadership, St Mellitus

Presentation to Year 3 Ordinands at St Mellitus on 10 February 2014 on how to lead change.  ...
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Live Webinar – How Internal Communicators are usin…

Live Webinar – How Internal Communicators are using Technology in 2014...
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Leading change in the Church of England

During the course of 2013, Andy Blacknell contributed to a series of seminars for all 43 dioceses on Money, Mission and Ministry. Here is a summary of his presentation produced by the Church Commissioners. Download the PDF...
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2014 Church Growth Research

If you want to change, you need to start measuring so it is encouraging to see the Church of England’s first significant, rigorous research in to what does and does not grow the church. Key characteristics of a growing church: Intentionality around growth and Christian witness Investment in young people and youth E and N dimensions...
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What can Internal Communications do to drive engagement?

There is plenty of evidence to support the impact of employee engagement on the bottom line. Sears undertook a study in the early 1990’s which showed that stores with more satisfied employees, had more satisfied customers and higher revenue. Towers Watson has replicated these findings regularly when mining its employee survey data and can prove...
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